FAQS & Care Instructions
✿ CARE ✿
〰️ POLYMER CLAY is super lightweight and long-lasting. We use a blend of flexible and traditional firm clay to withstand gentle bends, but please do not test its limits. It is not a yoga master (yet). Clean with a damp cloth or wipe. Use a jewelry protector spray and store in an airtight container for maximum longevity. Remove before swimming or showering.
〰️ JESMONITE is an eco-friendly, heat-resistant material that is similar to cast concrete, but lighter. Though it's durable, we advise against slamming our jezzy goods against the walls or floor. ☺ Clean with a warm, damp cloth and a little detergent. Do not soak or put in the dishwasher. Do not use as a cutting surface.
〰️ RESIN is a glossy, lightweight polymer that is similar to hard plastic. It is water resistant but not waterproof. Clean with a damp cloth or wipe. Do not soak or put in the dishwasher. Do not use as a cutting surface.
✿ METAL JEWELRY / ALLERGENS ✿
Earring posts & hooks are made from hypoallergenic, lead-free, nickel-free, stainless steel material*. Earring posts are embedded into the earring to ensure maximum security, plus an included earring back.
*copper earring hooks are currently costume-jewelry-grade metals. If you wear jewelry from big fashion brands, this is the same metal.
✿ SHIPPING ✿
Orders ship in 5-7 business days. Your shipping confirmation e-mail and tracking information are the most accurate way to track your order. USPS Informed Delivery is a stress-free way to follow your package!
Oddflower is a two-woman operation. We are not responsible for lost or stolen packages.
*Covid-19 has affected our lives in many ways. Please be patient with our frontline postal workers.*
✿ REPAIRS ✿
Life happens. If you need a repair or replacement, please contact us using the link below.
✿ RETURNS & EXCHANGES ✿
No returns or exchanges. Please contact me if there are issues with your order.