FAQS & Care Instructions

✿ CARE ✿

〰️  POLYMER CLAY is super lightweight and long-lasting. We use a blend of flexible and traditional firm clay to withstand gentle bends, but please do not test its limits. It is not a yoga master (yet). Clean with a damp cloth or wipe. Use a jewelry protector spray and store in an airtight container for maximum longevity. Remove before swimming or showering.

〰️  JESMONITE is an eco-friendly, heat-resistant material that is similar to cast concrete, but lighter. Though it's durable, we advise against slamming our jezzy goods against the walls or floor. ☺ Clean with a warm, damp cloth and a little detergent. Do not soak or put in the dishwasher. Do not use as a cutting surface. 

〰️   RESIN is a glossy, lightweight polymer that is similar to hard plastic. It is water resistant but not waterproofClean with a damp cloth or wipeDo not soak or put in the dishwasher. Do not use as a cutting surface.

 

✿ METAL JEWELRY / ALLERGENS ✿

Earring posts & hooks are made from hypoallergenic, lead-free, nickel-free, stainless steel material*. Earring posts are embedded into the earring to ensure maximum security, plus an included earring back.

*copper earring hooks are currently costume-jewelry-grade metals. If you wear jewelry from big fashion brands, this is the same metal.

 

✿ SHIPPING ✿

Orders ship in 5-7 business days. Your shipping confirmation e-mail and tracking information are the most accurate way to track your order. USPS Informed Delivery is a stress-free way to follow your package!

Oddflower is a two-woman operation. We are not responsible for lost or stolen packages.

*Covid-19 has affected our lives in many ways. Please be patient with our frontline postal workers.*

 

✿ REPAIRS ✿

 Life happens. If you need a repair or replacement, please contact us using the link below.

 

✿ RETURNS & EXCHANGES ✿

 No returns or exchanges.  Please contact me if there are issues with your order.